Hello. Hi, this is ███████, and I'm reaching out because we pulled up your Medicare profile, and there's a note here showing your ████ plan update hasn't been confirmed yet. We just need a quick confirmation from you so your coverage doesn't get interrupted. Just confirm for me. Do you have both part A and part B? So you do have part A and part B of Medicare. Right. So before I transfer you, I just need to quickly check your eligibility for the new ████ benefits. It'll only take a second. So you do have Medicare part A and B? Yeah, sorry about that. I was just asking, do you currently have both Medicare part A and Part B? Let's discuss this at a more convenient time. Thank you. Have a nice day.