Hello? Can you hear me? I'm █████ from Senior Benefit center, and I'm reaching out because we're updating the Los Angeles regional records. The file is showing a missing final settlement status, which often results in families overpaying by thousands during a crisis. To ensure this is handled correctly, can you please confirm how old you are? We really want to look after you. Our plans provide all end of life expenses to ease your family's burden. So may I please know your age? Yeah, so I was asking about your age. Can you tell me how old you are? I understand, and I apologize for the trouble. But I am sure there are people that depend on you financially, right?