Hello, this is Angelica speaking with Nationstar subservice server for USAA. May I please speak with Sergeant Zac Seale? I'm sorry, am I speaking with the account holder? Okay, thank you for accepting the call. And can you also verify your middle initial, please? Can you also verify the middle initial? Have your name appears on the loan and I just need to verify the information. Are you able to verify your middle initial? And what is the middle initial? I can check your account, but can you state the middle initial again, please? And in the middle of the shell, it appears like on your documents. Are you still able to hear me? You're still able to hear me? Can you please verify your middle initial? Hello? Fortunately, I'm unable to hear a response.