Hello? Can you hear me? Right, so this is █████ from State Records Division. So this call is regarding the unclaimed funeral offset currently showing as unverified and pending release for your local county in ████████████. These are the new ████ state approved cash offsets designed to cover end of life expenses. Because your record is showing a critical gap, it was actually flagged for closure. Has anyone from the verification office reached out to you yet? Yeah, I was just asking if anyone from the verification office has reached out to you about the offset funds pending on your file. Yeah, I completely understand. The postal service has been unreliable lately. I'm calling to make sure your file doesn't get closed before these funds are applied. Because these state approved funds are strictly categorized by age bracket. I just need to verify your tier. Are you between ███████████████ old? Sorry, could you please repeat how old you are? So I see you are qualified for the cash assistance offset. Let me get your file updated. Right now I'm connecting you to our state representative to finalize your record. Hold the line. Your call is very important to us. Please stay on the line and you'll be transferred to the next available agent. Hello? Thank you so much for holding on the line. This is ████████████ with final expression.