Hi, this is Emily calling from autodefender on a recorded line. I'm calling about an important warranty coverage upgrade that you have not yet activated for your 2018 Buick. Are you still the current owner? Thanks. Can you please verify the model of your 2018 Buick? Got it. What's the current mileage on your Buick? I see you have about miles on your 2018 Buick. Great. I have your upgrade verified. I'm connecting you with your local agent now. They will explain everything and answer any questions you may have. It just takes a few minutes, but could help you save significantly. Give me just a sec, and I will transfer the call now. Please stay on the line. Hi, Barbara. Can you hear me clearly? Yes. Okay. This is Ramiro. I'll be helping you from now on. Did you understand everything the young lady said? Did you understand what the young lady said?