Hello, can you hear me? I'm █████ from Senior Benefits center, and I'm reaching out because we're updating Birmingham regional records. Your file is showing missing final settlement status, which often results in families overpaying by thousands during a crisis. To ensure this is handled correctly, can you please confirm how old you are? I'm sorry, I couldn't quite catch that. Can you repeat? How old are you? Oh, you must have me confused. I am calling from Senior Resource Center. We are a trusted leader in final expense programs, providing more than just burial coverage. Our plans include cash value growth protection for grandchildren, accidental death benefits and debt support. Please tell me how old you are. We really want to look after you. Our plans provide all end of life expenses to ease your family's burden. So please know your age. I'm sorry, I couldn't quite catch that. Can you repeat, how old are you? I think we can discuss this some other time. Have a good day.