This is Alice White. How are you doing today? We have been trying to reach you concerning your car extended warranty. You should have received something in the mail about your car extended warranty. Since we have not got a response, we are giving you a courtesy call before we close out your file. Please say yes to talk with representative. Thank you. Let me transfer your call. Hey, this is Jack. How you been today? So I'm calling from warranty extension department. This call is regards to your extend your car warranty for the next five years. So may I know how's your vehicle running so far? Sir? Hello? Hello, sir, Can I have your AI make and model, sir? Hello?