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(978) 330-6553
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Hello, this is Superior Health Plan. Please stay on the line for important information about the best health care options for Superior members. This call may be recorded for quality assurance. To opt out of these calls, please call ██████████████. TTY users should call ███████. If you'd like, we can continue this call in English. Opo demos continuare estallamada in espanol. Please press one for English. Pardon me? Please press 1 for English. Oppression Dos para continua renges. All right. This call may be recorded for quality assurance. We want to make sure you know about the health services available to Superior members and how to get care when you need it. We also have a follow up email available so that you'll have this information for future reference. Let's get started. Whenever any health issue comes up that's not an emergency, your primary care provider, also called a pcp, should be your first choice for care. Your PCP knows you and can provide preventive care to keep you as healthy as possible. If you don't have a PCP you trust and feel comfortable with, it's important to find one. We have a large network of providers for you to choose from. Please visit us online at. ████████████████████████████████████ and click find a Provider. From there, you can search for primary care providers in our network who are accepting new patients. Of course, you can always call us at the number on the back of your member ID card for help. If you're not sure where to go for care, you can always call one of our registered nurses or behavioral health counselors on our ██ hour nurse advice line. They can also answer questions you have about your health. The number is ██████████████. TTY users should call ████████████. Would you like me to repeat that contact information? Pardon me? Please say yes or no. Would you like me to repeat the nurse advice line contact information? Okay. When your PCP's office isn't available, you do have other options. Superior works with Teladoc to provide virtual health care visits through a mobile app, online video or other electronic method ██ hours a day. Use Teladoc to get medical help for issues like a fever, cold or flu, skin condition, allergy or a sprain. Set up and activate your Teladoc account now so it's ready when you need it by calling ██████████████ or visit ██████████████████ Superior Would you like me to repeat that information about activating a Teladoc account? Pardon me? Please say yes.
DATE BLOCKED
Sep 21, 2023
CALL ACTIVITY
Last detected 2 weeks ago
