Hello? Can you hear me? Well, good morning. I'm █████ from State Records Division. This call is regarding the unclaimed funeral benefits currently flagged as unverified and pending release for your local county in █████. These are the new ████ state approved cash offsets designed to cover end of life expenses. Because your record is showing a critical gap, it was actually flagged for closure. Has anyone from the verification office reached out to you yet? I completely understand the postal service has been unreliable lately. I'm calling to make sure your file doesn't get closed before these funds are applied. Because these state approved funds are strictly categorized by age bracket. I just need to verify your tier. Are you between ███████████████ old? Are you between ███████████████ old? Yes. I was just asking about your age to verify your file. Could you tell me how old you are? I completely understand how frustrating that is, and I'm so sorry. This is actually my first time reaching out. Your file is specifically showing the ████ offset funds as unverified and pending closure, and I just need to make sure they get applied before the cycle closes. Your tier determines which offset bracket gets released to your file. So. Are you between ███████████████ old? Are you between ██████ ████████ old? I think we should discuss this some other time. Have a good day.