Hi, this is ███████, and I'm reaching out because we pulled up your Medicare profile, and there's a note here showing your ████ plan update hasn't been confirmed yet. We just need a quick confirmation from you so your coverage doesn't get interrupted. Just confirm for me. Do you have both part A and part B? Yeah, sorry about that. I was just asking, do you currently have both Medicare part A and part B? Well, if I could have just a few minutes, I'd love to walk you through the latest Medicare updates. There's a short window to take advantage of them. Okay, let me quickly confirm your eligibility status. Do you have Medicare part A and B? Let's discuss this at a more convenient time. Thank you. Have a nice day.