Hello, good afternoon, my name is ███ from synapse health of recon. Hello. Good afternoon. Do you hear me? Okay? Yeah, I'm good. I'm so happy to hear that, Mr. █████. So my name is ███ and I'm calling from synapse health. May I know if I'm speaking with █████? Hello? Hello? May I know if I'm speaking with █████? Okay. So I'm reaching out because United Healthcare has selected SYNAPSE Health as a sole provider. I'm so sorry. So I'm reaching out because UnitedHealthcare has selected synapse Health. I'm so sorry. Hello? Do you hear me? Hello? Hello? Sir? Okay, I will repeat it again, sir. So I'm reaching out because United Healthcare has selected SYNAPSE Health as a sole provider responsible for managing your durable medical equipment needs. Do you hear me now, sir? Okay, I am audible. Do you hear me? Hello? Hello? Okay, so to continue this one. This is not a sales or solicitation call, so we're calling to help to ensure that there's no interruption in your service and to walk you through what to expect during the transition. So. So our goal here is to make this transition as simple and seamless as possible. So, Mr. █████, I would like to confirm if this is your best callback number in case the call gets disconnected so I can call you back. Hello? Hello? Is this your best callback number? Sorry. Hello? Mr. █████, I would like to confirm if this is your best callback number. Hello? Do you hear me? Okay, so now, Mr. █████, I would like to confirm if this is your best callback number. Okay. For a fact. So now before we go further, I just need to confirm a few details for your privacy. Hello? Sir, we need to explain to you why we are calling and for us to onboard you here at synapsal. So before we go further, now, I just need to confirm a few details.