Hello. Good evening. My name is ███████. I previously helped you with your Medicare plan, and since it's open enrollment, there are new benefits available. Now. Let me help you get these added to your plan. So you do have Medicare part A and B, right? Can you hear me? I was just asking if you have Medicare part A and B. Before I transfer you, I just need to check your eligibility for the new Medicare benefits like capped drug costs, flexible monthly payments and low premium. Once that's confirmed, I'll move you to the next step. Are you currently enrolled in Medicare part A and B? Just confirming. Do you currently have both Medicare part A and B? Maybe, but did your agent mention the latest Medicare updates, like coverage for hospital visits, doctor consultations, flex and food cards, and cash back rewards of up to $███? I'm not here for commission. I'm here to help you get the plan that's right for you. May I know how old you are? Can you tell me how old you. So can you tell me your age, please? Can you hear me? I'm asking about your age. No problem. Let's talk another time. Thank you.