Hello? Hi, this is Kate calling you from Medicare Health center. How are you doing today, sir? Hello, this is Kate calling you from Medicare help center. How are we doing? Hello, sir, this is Kej calling you from Medicare help center. How you doing today, sir? Okay, that's great. Sir, this call is in regards to upgraded benefits for 2024. Have you received your new Medicare advantage card? Sir? So sorry. Sir, have you received your new Medicare advantage card? Yeah, please go on. Sir, have you received your new Medicare Advantage card? Okay, sir, as I see, you have not received any Medicare advantage card. No problem. I'll help you getting this done. Actually, once your benefits are upgraded, you. You will receive a new card within seven to ten days. Okay. And after you receive the card, you don't have to pay for dental, vision or hearing aids. They will be completely covered at zero cost to you. Sir. Is that okay? Okay, sir. Sir, is your first name Valerie? Sir, is your name Valerie Johnson? Hello? Am I audible, sir? Hello?