Hi, I'm ███████████ with New York Flood Center. I have a quick message for ██████████████. Yes, I can. Good afternoon, ██████. We want to thank you. Your path donations may have saved up to three lives. We recently declared a blood emergency and we'd love to welcome you back. Stay on the line and I'll connect you with a specialist who can share how you can help ██████. I'll have you connected in just a moment. Thank you for holding. I understand you were speaking with █████ and need some assistance. Hi, my name is ███████. Thank you for holding. I understand you were speaking with █████ and need some assistance. How can I help you? Hello? To confirm, am I speaking to ██████? I'm going to write this down. I'm going to put the phone down.