Hello, Good morning. My name is ██████. I'm calling from the Senior Resource Center. I wanted to follow up on the benefit card we recently mailed you about the new state regulated plan that helps with final medical expenses in the Alabama Final Expense Plan for all Alabama residents. Have you received it? I am from the local Senior Resource center and we just wanted to check about the final expense benefit card we mailed you. Did you receive it? I understand, but I just want to help. Could you let me know what your concerns are? According to the new Cash Borrow update, you can get early access to up to ██% of the cash value. These plans are meant for those on fixed or Social Security income and most people on Social Security or disability do qualify. Your age plays a factor in maximizing your benefits, so can you please confirm how old you are? I completely understand how frustrating it can be, but this is my first time reaching out. We are the leading aggregators of final expense insurance plan.