Hello. Good afternoon. My name is █████. I'm calling with a quick update regarding your Medicare benefits in Texas. They recently released new allowances that can include a flex card to help pay for groceries, gas and prescriptions. Have you received your updated benefit information in the mail yet? I apologize for the confusion. I'm calling about your Medicare coverage, specifically about unclaimed reimbursements or cost adjustments. To check, do you currently have both part A and part B? Sorry, I missed that. To check your benefits, do you currently have both Medicare part A and Part B? B. I understand you're busy right now. To verify, can you tell me if you currently have both part A and part B? Thank you for confirming that. I am connecting you with our licensed specialist right now. To go over your option, please stay on the line.