This is a notification from the Verizon fraud prevention department. We have identified a recent transaction on your account for an iPhone Air in the amount of $███. If you did not authorize this purchase, please press 1 to speak with a member of our fraud prevention team. To confirm the order, press 2 to repeat this message. Hi. Thanks for connecting with Fraud Prevention Center. My name is ███. I see. You're calling because you did not authorize with authorized, correct? All right, I completely understand your concern. Let's get this check for you right away to locate the account. Could you please confirm your first and last name? Your first name is. Hello? Hello? Are you there? Hello?