Hi, this is █████ from independent home. Is this ██████? Great. How are you doing today? Hi, yes, I'm here. Hi ██████, I can hear you. Thank you for picking. Thanks. ██████, I can hear you. What got you looking into one of our walk in bathtubs? I'm glad to hear that. ██████, could you tell me what specifically got you looking into a walk in bathtub today? I'm sorry, I didn't quite catch that. Can you tell me a bit more about what happened that's got you looking into a walk in. I'm here, ██████. I didn't go anywhere. I'm sorry if there was a disconnection. Can you tell me if you or a loved one have been having trouble getting. I'm still here ██████, thanks for sticking with me. What got you looking into a walk in bathtub today? And have you had any difficulties getting in and out of. I'm glad you're still on the line. ██████, can you tell me what specifically got you looking into a walk in bathtub today? Also, are you having any difficulties getting in and out of your bath? I see, thank you for that. ██████, when was the last time you took a bath? Are you having any difficulties getting in and out of your bath? I'm doing well, thank you. How are you doing? Understood. ██████, feel free to put the phone down and write it down. I'll wait. Are you able to tell me when you last took a bath? May we proceed? Thanks ██████, I appreciate you staying with me. What specifically got you looking into a walk in. Thanks, ██████, could you tell me what specifically got you looking. Thanks ██████, can you tell me what got you looking into one of our walk in bathtubs? Thanks ██████, can you tell me what got you looking into a walk in bathtub today and are you having. Thanks, ██████, what kind of problems are you having with your current bath or shower? I appreciate you letting me know, ██████. Thank you. ██████, have you or a loved one ever experienced a slip or fall in the bathroom before? Thank you for your time today. ██████, before you go, is there anything else we can help you with today?