And I was saying. Hi, this is █████ from independent home. Is this ██████? Yes, I'm here. Are you ██████? Yes, I can hear you, ██████. Is this a good time to talk? Great. How are you doing today? Thanks, ██████. I'm glad you can talk. What got you looking into one of our walk in bathtubs? I see. ██████, can you tell me what got you looking into one of our walk in bathtubs today? I'm right here, ██████. Thank you. Can you tell me what got you looking into one of our walk in bathtubs today? Thank you for sharing that, ██████, Are you having any difficulties getting in and out of your current bath? I'm here for you, ██████, and I promise I won't disappear. Can you tell me, have you or a loved one ever experienced a slip or fall in the bathroom? No worries at all, ██████. I was just asking if you or a loved one. Of course, ██████. I was asking if you or a loved one have ever experienced a slip or fall in the bathroom. That's okay. ██████, has it been difficult for you to use your current bath or shower lately? Is there anything specific about your current bath or shower that you find no problem, of course, ██████. Take your time. While you're writing things down, can I ask, are you currently using your bath or shower or has it become too difficult lately? I understand, ██████. If you'd like to share what kind of problems are you having with your current bath or shower? Thank you, ██████. Are you interested in any specific features like hydrotherapy jets or heated seat to help with comfort or safety? Thank you, ██████. Just to make sure I understand, would you say safety or comfort is your biggest priority with a new walk in tub? Thank you for letting me know. ██████, would it be alright if I transfer you to my manager to confirm a no obligation consultation for your walk in tub project? Hold on one second. Please. Wait. Sa.