Hello. This is an important outreach from cigna. We value the continuity. Hello. This is an important outreach from cigna. Hello. This is an important outreach from cigna. We value the continuity of your coverage. Our records indicate we have not received your payment. Hello. This is an important outreach from CIGNA which. We value the continuity of your coverage. Our records indicate we have not received your payment which is due on the ███. For your convenience, please use our ██ hour self service feature to check your balance, make a payment for a new or existing plan or request new ID cards. You can also make payments by accessing your ███████████ account. Should you have any additional questions, please call us directly at ██████████████. Please press 1 to connect to a Life Agent. Our hours of operation are ██████████ Monday through Friday. If you have recently made a payment, we thank you and please disregard this communication.