Hello, this is Humana calling to ask █████████████ questions about a recent visit to your doctor. To continue this call in English, please stay on the line. Para escuchari este mensaje en espanol, por favor. ███████████. Please say yes or no. Is this █████? To make sure you're getting quality care, I'd like to learn more about your visit with ████████████ on █████████████. Anything you say will be kept private and will only use this information to help create a better experience for you in the future. If at any time you need to hear a question again, say Repeat. If a question doesn't apply to you, say doesn't apply. My first question did you experience any difficulties scheduling your appointment? You can say yes, no or doesn't apply. Sorry, I'm unable to understand. Press or say 1. If you meant to say yes. Sorry, I'm unable to understand. Press or say 1. If you meant to say yes, press or say 2. If you meant to say no, press or say 3. To make sure you're getting quality care. I'd like to learn more about your visit with ████████████ on █████████████. Anything you say will be kept private and will only use this information to help create a better experience for you in the future. If at any time you need to hear a question again, say Repeat. If a question doesn't apply to you, say doesn't apply. My first question is did you experience any difficulty scheduling your appointment? You can say yes, no or doesn't apply. To make sure you're getting quality care, I'd like to learn more about your visit with ████████████ on █████████████. Anything you say will be kept private and will only use this information to help create a better experience for you in the future. If at any time you need to hear a question again, say Repeat. If a question doesn't apply to you, say doesn't apply. My first question is, did you experience any difficulty scheduling your appointment? You can say yes, no or doesn't apply.