Hello? Can you hear me? Right. Well, good evening. I'm █████ from Final Care Services. This call is regarding the unclaimed funeral offset currently showing as unverified and pending release for your local county in █████. So we're conducting a final audit of the ████ Cash Assistance Offset records, and your file is currently showing as pending closure. Did you happen to see the final warning that was mailed out? Yeah, I was just asking if anyone from the verification office has reached out to you about the offset funds pending on your file. Am I audible? I was just asking if anyone from the verification office has reached out to you. Yeah, I completely understand. The postal service has been unreliable lately. I'm calling to make sure your file doesn't get closed before these funds are applied. Because these state approved funds are strictly categorized by age bracket. I just need to verify your tier. Are you between ███████████████████?