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Verizon Scam Alert
A call from Verizon’s fraud department would get almost anyone’s attention.
Especially when the message says there’s an iPhone purchase on your account that you don’t recognize.
That’s the hook in this latest Fraud Fighters video:
“This is a notification from Verizon Fraud Prevention. We have identified a recent transaction on your account for an iPhone of $99. If you do not recognize this charge, press 1 to our fraud prevention team.”
It sounds official. It gives you a specific charge. And it offers an immediate way to supposedly fix the problem.
But pressing 1 is exactly what the scammer wants you to do.
Watch the Verizon Scam
In the video, the target initially reacts the way many people would:
“No, I didn’t make any charge like that on my Verizon account. I’m going to press one to find out more.”
But then they make the safer choice:
“I don’t recognize that charge, so I’m going to hang up and log into my account directly to make sure everything is okay.”
That’s the right move.
Hang up. Go directly to your account. Verify the charge yourself.
How the Verizon Scam Works
This scam follows a familiar formula.
First, the caller impersonates a company you already know and trust, in this case, Verizon.
Then comes the alarming news: a recent $99 iPhone transaction has supposedly appeared on your account.
Finally, the call gives you an easy way to respond:
Press 1 if you don’t recognize the purchase.
But instead of connecting you with Verizon, responding to the call may connect you with a scammer posing as a fraud prevention representative.
From there, the scammer may try to convince you to provide account credentials, verification codes, payment information, or other personal information.
The FTC has warned about this exact style of suspicious purchase robocall. Its advice is simple: don’t press any numbers. Hang up and contact the company using a website or phone number you already know is legitimate.
Nomorobo has also detected another version of this Verizon scam involving a supposed $999 iPhone purchase, showing how scammers can change the amount while keeping the same basic script. See Nomorobo’s Verizon Scam Call warning.
Red Flags of a Verizon Scam
Watch for these warning signs:
- An unexpected call claims to be from Verizon Fraud Prevention
- The caller says there’s an iPhone or other purchase you don’t recognize
- You’re told to press 1 or another number immediately
- The message creates urgency around the security of your account
- The caller asks for your password, PIN, verification code, payment information, or other sensitive details
- You’re pressured to stay on the phone instead of checking the account yourself
Verizon advises customers to be suspicious of unsolicited calls that push them to act immediately or provide personal details. Verizon also says it will not proactively contact customers asking for sensitive information such as passwords or account PINs.
If you receive this call, do not press any buttons or share any personal information. The best thing to do is to hang up immediately and contact Verizon directly using their official number.
What If You Already Pressed 1?
If you pressed 1 but didn’t share any information, hang up and check your Verizon account directly.
If you shared sensitive information, change your password, contact Verizon through its official channels, review your account for unauthorized activity, and report the scam at reportfraud.ftc.gov.
How Nomorobo Helps
Scammers rely on panic and urgency.
Nomorobo helps block robocalls, scam calls, and suspicious texts before they get the chance to pressure you.
Visit Fraud Fighters to learn about more scams hitting American phone lines.
Don’t press 1. Hang up. Go direct. Verify it yourself.
Sign up for Nomorobo today and help protect your phone from scam calls and texts.
