Hello? Can you hear me? I'm █████ from Senior Benefit center, and I'm reaching out because we're updating the Phoenix regional records. Your file is showing a missing final settlement status, which often results in families overpaying by thousands during a crisis. To ensure this is handled correctly, can you please confirm how old you are? We really want to look at our plans, provide all end of life expenses to ease your family's burden. So may I please know your age? I'm sorry, I couldn't quite catch that. Can you repeat how old are you? Yeah, so I was asking about your age. Can you tell me how old you are? I think we should discuss this some other time. Have a good day.