Services. Please do not hang up. We are calling about the status of your wireless account. Para continuar en Prime. If this is, please press 1 now. If not, press 2. If this is, please press 1 now. If not, press 2. This is an urgent service alert from Verizon Wireless Financial Services attempting to reach. It is necessary for the account owner to call us back to resolve an important wireless account matter. Please have call us today at 1-800-754-0961 where they will be prompted to enter their 10 digit reference number, 646-232-3796. Once again, the number to call is 1-800-754-096, and the reference number is 646-232-3796. To hear this information repeated, press star. Thanks for choosing Verizon Wireless. Goodbye.