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- Transcript Hi. This is Melissa Romero with metro tax advisory. My number is 855-341-6830 I wanted to give you a quick heads up because your file is close to being flagged. For collections activity, but there's still a window to prevent that. You were preapproved for a federal relief program that can drastically reduce or even eliminate the amount you owe. But this isn't automatic. We do need to confirm your enrollment. These programs are temporary and based on availability, which is why I've asked to hold your file through. Friday. Please give me a call at 855-341-6830. If you're not interested or would prefer to be put on our do not call list. Please press two to opt out.
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