Hello. This is ██████ calling on behalf of Emblem Health with an opportunity to help improve your healthcare experience. This call may be recorded for quality purposes. To continue this call in English. Please stay on the line. Para escuchad ████████. In order to protect your privacy, we need to verify your date of birth. Using your keypad, please enter your birthdate or the birthdate of the person you take care of. For example, if the birthdate is ████████████████, you would enter ████████. I'm sorry, but the phone number does not match the date of birth in our records. Please enter your birth date or the birth date of the person you take care of using your keypad. For example, if the birthdate is ████████████████, you would enter ████████. I'm sorry, but I am having trouble understanding your responses. Please call us back at ████████████. You can reach us ██ hours a day, seven days a week to complete our survey. That number again is ████████████ available ██ hours a day, seven days a week. If you have any questions about your health plan benefits, please call the customer service number on your emblem health member, ID card. Thank you for your time. Goodbye.