How Scammers Trick Millions of Americans

As scam calls and fraudulent texts continue to evolve, Nomorobo’s Fraud Fighters are frequently called on by national media to explain how criminals operate and how consumers can protect themselves. In a recent NBC News segment, Nomorobo experts outlined how scammers are targeting Americans during the busy holiday season.

The full NBC News report featuring Nomorobo’s Fraud Fighters is available to watch here:
 https://www.youtube.com/watch?v=AzOqc9GAI_Q

Scammers Exploit Package Anxiety

With online shopping at its peak, scammers are taking advantage of consumers waiting for deliveries. Nomorobo’s Fraud Fighters report a surge in convincing texts and calls claiming to be from major retailers, warning of delivery delays or product issues.

The goal is simple: trick recipients into clicking links or calling back to steal personal or account information.

Why These Messages Work

Fake delivery alerts often arrive when people are already tracking packages, making them hard to distinguish from legitimate notifications.

But there’s a key red flag: legitimate companies don’t proactively contact customers about problems unless the customer reaches out first. Messages claiming something is “wrong” with an order, especially those urging immediate action, should be treated with caution.

What Consumers Should Do

Experts advise consumers to avoid clicking links or responding to unsolicited messages. If you believe there’s a real delivery issue, contact the retailer directly using its official website or app.

Nomorobo continues to track and block these scams through its Fraud Fighters initiative, which highlights active scam trends and offers guidance for consumers:
https://www.nomorobo.com/fraudfighters

Awareness Matters

As highlighted in the NBC News segment, blocking technology helps but awareness is just as important. Scammers rely on urgency and distraction, especially during the holidays.

Consumers who encounter suspicious messages are encouraged to report them to the Federal Trade Commission:
https://reportfraud.ftc.gov

Staying informed and recognizing common scam tactics can help consumers stay one step ahead as fraudsters adapt.