Hello, this is ████ from Verizon fios. Hola. Soy █████ de verizon. Fios pares. Good day. My name is ████, and I'm calling on behalf of Verizon. We are not calling to collect a service balance. Our records indicate that you may have discontinued or transferred your service with Verizon and still have equipment that needs to be returned. It is important that you return your equipment within ██ hours to avoid non return fees of up to $███ per piece of equipment is identified in your service agreement. To return. At no charge. You need to drop off all equipment at a local UPS corporate store. No box is needed when returning, as the UPS store will securely package and return all equipment. You can update the status of the return by going to Easy return site on ███████████ and enter your name and account number. Please feel free to contact this toll free at ████████████. If you have any questions regarding the return of your equipment. We hope you will consider Verizon again for your future entertainment needs. Thank you and have a great day.