Hello. This is a provider notification call from Evicor calling on behalf of █████ for the office of Dr. ███████████. Yes or no, is this Dr. ███████████ or somebody who can speak on their behalf? I'm sorry, I didn't hear you. Well. This is a provider notification call for the office of Dr. ███████████. Yes. Yes or no, is this doctor or somebody who can speak on their behalf? Great. This call is in regards to a clinical certification request for █████████████. We have denial information for a requested study. To protect your patient's privacy, we need you to confirm this patient's date of birth. Specifically, we need the month, day and year. Would you like me to wait a moment while you get that information? Pardon me? Please say yes or no. Would you like me to wait a moment while you get that information? Please tell me the date of birth now. For example, ████████████. I apologize. I didn't hear you well. So let's try again. At the tone, please say the month, day and year. Foreign. I'm sorry, I am having trouble understanding you. So let's try one more time using the keypad on your telephone. For example, if the patient was born on █████████████, you would enter ██████. Please enter their 6 digit date of birth now. I apologize. At this time, we're not able to find a match in our database, so we won't be able to share any specific information. Please know if you ever have questions, you can always give us a call. ████████████████ Eastern Time, seven days a week, toll free, at ██████████████. Again, the number is ██████████████. Thank you and have a good evening. Goodbye.