Hello, Am I speaking with Richard? Hello, Am I speaking to Richard? Thank you for answering the call. By the way, my name is Grace Williams. I'm just calling to confirm if you have received the updated Medicare food card and Flex card for this year. No problem. I understand this might be a lot of information to process. I. Our goal is to make sure you're aware of the additional benefits available to you through Medicare, such as the food card and Flex card, which can really help with your everyday expenses. Would you like to know more about these benefits? Great. I'm here to help you understand how these benefits can make a difference. The food card and Flex card can assist with groceries, utilities and even expand your coverage for dental, vision, hearing and transportation. Would you like me to connect you with a licensed specialist in your area to discuss how you can qualify for these benefits? Great. I'm here to help you understand how these benefits can make a difference. The food card and Flex card can assist with groceries, utilities and even expand your coverage for dental, vision, hearing and transportation. Would you like me to connect you with a licensed specialist in your area to discuss how you can qualify for these benefits? Perfect. Let's make sure you're getting all the benefits you deserve. Before we proceed, can you confirm that you have your updated Medicare card and that both Medicare parts A and B are active? This will help us get you connected with the right information. Perfect. Because there were updates to the benefits Medicare offers which may help you get an additional increases for your food card and Flex card with no additional cost. So just for me to verify, do have your Medicare A and B active? Perfect. Because there were updates to the benefits Medicare offers which may help you get an additional increase.