Hi, my name is ███████. I'm calling because it's Medicare's open enrollment period. We spoke the other week to try and get you on the best policy and you didn't complete your sign up. Can we check now to see if we have some policies to get you the updated Medicare benefits for this year? It should only take a few minutes. Great. Thank you for your time to start. Could you please confirm if you currently have both Medicare Part A and Part B active? To clarify, do you have both Medicare Part A and Part B active or just one of them? I understand you might be feeling a bit overwhelmed to make this simple. Could you please confirm if you have both Medicare Part A and Part B active or just want them? I appreciate your patience to move forward. Could you please let me know if you have both Medicare Part A and Part B active or just one of them? This will help me assist you better. I'm still here and ready to help. Could you please confirm if you have both Medicare Part A and Part B active or just one of them? This will help us proceed. No problem at all. Could you please confirm if you have both Medicare Part A and Part B active or just one of them? This information will help us determine the best options for you. Great. Could you please confirm if you have both Medicare Part A and Part B active or just one of them? I appreciate you confirming that to make sure I have everything right. Could you also let me know if you make your own Medicare decisions or does someone else assist you with that? Great. Just to confirm, do you make your own Medicare decisions or does someone else assist you with that? I understand this might be a bit confusing. To clarify, do you make your own Medicare decisions or or does someone else assist you with that? To move forward, could you please confirm if you make your own Medicare decisions or if someone else assists you with that? This will help us determine the best way to proceed.