Good evening, my name is ████. I am calling from the senior resource center. I wanted to follow up on the benefit card we recently mailed you about the new state regulated plan that helps with final medical expenses in the Virginia final expense plan for all Virginia residents. Have you received it? According to the new cash borrow update, you can get early access to up to ██% of the cash value. These plans are meant for those on fixed or Social Security income, and most people on Social Security or Disability Due qualify. Your age plays a factor in maximizing your benefits, so can you please confirm how old you are? I'm sorry I couldn't quite catch that. Can you repeat how old you are, please? We really want to look after you. Our plans provide all end-of-life expenses to ease your family's burden. So may I please know your age? I think we should discuss this some other time. Have a good day.