Hi, my name is ███████ and I am calling to check if you received the updated. Hi, this is ████ from the benefits department. I'm calling to check if you. Hi, this is ████ from the benefits department. I'm calling to check if you received the updated Medicare benefits information for ████. Did you get that mailer. Sorry, I didn't catch that. Could you please repeat that? One more try. Could you please let me know. I apologize, but I'm having trouble understanding. It sounds like this might not be a good time. Thank you for your time and have a good day. Thank you for letting me know. Since we're having trouble connecting, it might be best to end the call for now. Thanks for your time today and I just need to confirm. Are you saying you'd prefer to end this call at this moment? I understand it can be frustrating. To clarify. Are you interested in discussing the. I apologize for any frustration this has caused. It sounds like this might not be a good time to chat about this. Thanks for your time today and. Do you currently have Medicare parts A and B? The red, white and blue card. I understand. It feels repetitive to make sure. I understand. Are you asking for me to repeat the question about Medicare parts A and B? I apologize, I'm having trouble hearing you clearly. Would you like me to repeat the question or should we end the call for today? No worries at all. My apologies. It seems we're having some connection issues. Would you prefer. Okay, no worries. Many people haven't seen it yet. Do you currently have Medicare parts A and B? The red, white and blue card. Okay, no worries. Many people haven't seen it yet. Do you currently have Medicare parts A and B? The red. Okay, no worries. Do you currently have Medicare parts A and B? The red, white and blue card. Perfect. There may be additional benefits available in your area. Things like grocery cards, dental, vision, transportation and over the counter items would. Great. I'll connect you with a licensed agent in your area now. It might take a couple of minutes. Please stay on the line if the call doesn't go through.