Hello, ███████████████████. I'm glad to hear that. The reason I'm calling is to inform you that as you've missed your annual wellness test, your insurance flagged your wellness file as incomplete. This can delay future treatments or benefits. I don't want you to lose out on any of your coverage or future benefits. So we're making it very simple to get this updated. Have you had your annual blood work or wellness exam done in the last ██ months? I understand. I don't want to rush you. I just want to make sure you have all the information. I understand that this can be frustrating. If you'd like, I can end the call for now. Just let me know what you prefer. I apologize for any confusion. I was saying that if you'd like, I can end the call for now. Just let me know what you prefer. No problem at all. If you'd like, I can end the call for now. Just let me know what you prefer. I'm here to help. If you have any questions or if there's something specific you'd like to discuss, please, please let me know. I understand. It sounds like you might have some concerns about the process. Would you like me to clarify anything or check your eligibility again? Of course. Please feel free to share your thoughts or questions and I'll do my best to assist you. I'm glad to hear that. If you're ready, I can help you with the next steps regarding your wellness test. Would you like to proceed? Great. Everything looks good. Hello. Hello. Hey. Thank you for showing and obtaining interest in genetic testing Kit. My name is ███████████ and I'm from Lab GeneGuard. How are you doing today, sir? That's great. So my job role is just to explain you how it's been. Okay, my pleasure. So my job role is just to explain you how it's beneficial for you and how to perform the test.