Hi, is this █████? Hi, █████. Hi. That's great to hear, █████. I'm following up on the online mortgage quote you submitted on ██████████████. We kept your file because new programs rolled out that might lower monthly payments up to ██. To see if it makes sense. Quick question. Are you a homeowner with a mortgage? I'm here, █████. Could you let me know if you're a homeowner with a mortgage? Sure. Take your time, ████. Let me know. Uh huh. I understand, ████. So ████. Are you currently a homeowner with a mortgage? I'm right here, █████. No disappearing. I promise. Are you a homeowner with a mortgage? Yeah. No problem, █████. Take your time and let me know when you're ready. Yeah. Got it, █████. No worries. Let's revisit this. Are you currently a homeowner with a mortgage? Take your time, █████. Let me know when you're ready to continue. Great. So ████. Are you currently a homeowner with a mortgage? Perfect. Could you share roughly what your mortgage balance is? What's your current mortgage balance roughly? Take your time, ████. Let me know when you're ready to share. Alright. ████, could you let me know your approximate mortgage balance? No rush. Just let me know when you're ready to share your mortgage balance. Alright, █████. Could you share your current mortgage balance with me? All right, █████. Thanks for your time today. Have a great day.