Oh, sometimes calls just go straight to voicemail or get picked up by a machine. So you're reaching out again. How can I help you with your timeshare today? Gotcha. Are you still using your timeshare with Polo Tower Suites? Any concerns or questions? Ah, so you're still using it. Would you be interested in learning how. Great. Would you like me to connect you with someone who can explain how to cancel it? No worries. Would you like me to connect you with a specialist to explain how to cancel your timeshare? Sure thing. I said I can connect. No worries. I'm here to help and keep it simple. So you want to know about. No problem at all. I was asking if you're interested in hearing how to cancel your Polo Tower Suites. Sounds like the line's a bit tricky. Yeah, sometimes errors can be really tough to handle. Huh. What's been the hardest part for you? Ah, I'm all ears. What questions or concerns do you have about your timeshare? Go ahead, I'm listening. What's on your mind about your timeshare? Yeah, take your time. What else were you thinking about? Sure thing. Take your time to write it down. I'll be here when you're ready to continue. Alright. Just let me know when you're ready to chat again. Perfect. So, would you like me to connect you with someone who can go over your cancellation? One moment please. I'll connect you. Like I was saying, One moment, please. Connecting you now. Thanks for hanging in there. Someone will be with you shortly. Great. I'm glad we got you connected. Take care. Happy to help. Have a good one. All right, I'm on it. Connecting you now. Okay, take care and have a good day.