Oh, hey, this is █████. I'm glad I caught you. I'm calling the dealer letter that I sent you in the mail. It seems like we might be having issues with our headset. Let me go ahead and get you over to one of my specialists. Immediate. One second. You've reached the Office of Dealer Services, the vehicle protection outreach department. This call is in reference to a courtesy dealer letter mailed regarding extended vehicle protection and coverage options associated with this phone number. Manufacturer and dealer provided protections typically expire after a certain period of time or mileage, and many vehicles that are model year ████ or newer May no longer have active coverage for major mechanical repairs. However, our records may be outdated. This number may no longer be associated with a qualifying vehicle or the original notice may have been sent in error. If you do not currently have a vehicle that meets this eligibility, or if you believe this call reached you in error, you may hang up now. No further outreach will occur. However, if we have reached the correct number and you do have a qualifying vehicle that is newer than model year ████ and you would like to review available protection and coverage options through Dealer Services, please listen carefully to the following to continue and speak with a Specialist now, press 1. If now is not a good time and you would like to be contacted later, press 2. If you would like additional information before Being Connected, press 3. Please make your selection now. This call will end within ██ seconds and this number will be removed from Outreach. If no selection is made,