Yeah, hi, this is Alex with extended auto warranty. How you doing today? Sorry to hear that I caught you at a bad time. The purpose of my call is to let you know that the purpose of my call is to let you know that the rates on the auto warranty have dropped down by up to 30%. So what's the year, make and model of your car? Hello? What's the year, make and model of your car? Okay, perfect. Now I will patch in my senior representative who can give you further details. Hang on just a sec. I'm going to pop you and hold for a few ticks. You might hear some clicks, beeps, or some dead air or some music, but don't you think I hung up on you. I'm right here with you. Okay? I'm going to bring in my specialist. What's the year, make and model of your car?