1. Acceptance of Terms

• These Terms govern Client's use of Nomorobo's business products and services.
• By accessing or using the Services, Client agrees to be bound by these Terms.
• These Terms are incorporated by reference into the MSA between Client and Nomorobo.
• In the event of conflict between these Terms and the MSA, the MSA controls.

2. Definitions

• "Client" means the business entity that has entered into an MSA with Nomorobo.
• "Services" means the products, APIs, applications, and services provided by Nomorobo as described in the applicable SOW.
• "API" means any application programming interface provided by Nomorobo.
• "API Data" means data returned by the Nomorobo API including but not limited to spam scores, blacklist status, and caller reputation information.
• "Authorized Users" means Client's employees, contractors, and agents authorized to access the Services on Client's behalf.
• "Documentation" means technical documentation, user guides, and API reference materials provided by Nomorobo.

3. Account and Access

• Client is responsible for maintaining security of account credentials.
• Client shall not share API keys or access credentials with unauthorized parties.
• Client is responsible for all activity under its account.
• Client shall promptly notify Nomorobo of any unauthorized access.
• Nomorobo may suspend access if it reasonably believes unauthorized use is occurring.

4. Permitted Use

• Client may use the Services solely for its internal business purposes and as described in the applicable SOW.
• Client may integrate API Data into its own products and services as permitted by the SOW.
• Client shall comply with all applicable laws in its use of the Services.
• Client shall comply with Nomorobo's reasonable API usage guidelines and rate limits.

5. Restrictions

Client shall NOT:

• Reverse engineer, decompile, or disassemble the Services.
• Sublicense, resell, or redistribute API Data, except as expressly permitted in the SOW.
• Use Services to develop competing products.
• Circumvent rate limits or security measures.
• Use Services in a manner that could damage, disable, or impair Nomorobo's systems.
• Use Services for any illegal purpose.
• Scrape, crawl, or cache API Data beyond reasonable operational needs.
• Attempt to access other clients' data or accounts.
• Misrepresent the source of API Data to end users.

6. API Usage

• Client shall adhere to documented API specifications and rate limits.
• Nomorobo may update API versions with reasonable notice.
• Nomorobo will support deprecated API versions for a minimum of 6 months.
• Client is responsible for updating integrations to current API versions.
• Nomorobo may throttle or suspend API access if Client's usage negatively impacts service for other clients.

7. Data and Privacy

• Client's use of personal data obtained through the Services shall comply with all applicable privacy laws.
• Data processing is governed by the Nomorobo DPA at nomorobo.com/business/dpa.
• Client shall not use API Data to re-identify individuals or build consumer profiles beyond the scope permitted in the SOW.
• Nomorobo may collect and use anonymized, aggregated usage data to improve its Services.

8. Service Availability

• Service levels are governed by the Nomorobo SLA at nomorobo.com/business/sla.
• Scheduled maintenance will be performed during off-peak hours with at least 48 hours advance notice.
• Status information is available at nomorobo.statuspage.io.

9. Modifications to Terms

• Nomorobo may update these Terms from time to time.
• Material changes will be communicated with at least 30 days written notice via email to the Client contact on file.
• Continued use of the Services after the notice period constitutes acceptance.
• If Client objects to changes, either party may terminate the affected SOW per the MSA.

10. Suspension and Termination

Nomorobo may suspend access immediately if:

• Client breaches these Terms.
• Client's use poses a security risk.
• Required by law or legal process.
• Client's account is past due for more than 30 days.

• Nomorobo will provide notice before or promptly after suspension, except where prohibited by law.
• Termination rights are as set forth in the MSA.

11. Disclaimer

12. Contact

• Questions about these Terms: legal@nomorobo.com
• Technical support: support@nomorobo.com
• Mailing Address: Telephone Science Corporation dba Nomorobo, 418 Broadway #4330, Albany, NY 12207.