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Watch and Learn
We’ve put together an in-depth video breaking down this exact scam so you can hear it, see how it works, and know how to respond.
If you prefer learning in video format, head over to our Fraud Fighters page. It’s packed with real-world scam examples and expert tips to help you stay one step ahead of the bad guys.
“Hackers have gotten into your bank account — move your money now or lose it all!”
That terrifying message is exactly what scammers want you to believe. But it’s not your bank calling — it’s a scammer trying to trick you into sending your savings straight into their hands.
How the Bitcoin ATM Hacker Scam Works
The scam starts with a call or email pretending to be from your bank’s “security department.” The caller claims hackers have accessed your account and you must withdraw your money immediately to keep it safe.
Once you’re panicked, they’ll tell you exactly what to do next:
“Go to a nearby Bitcoin ATM and deposit your funds — it’s the only way to protect them.”
But here’s the truth: once that money is turned into cryptocurrency and sent, it’s gone for good. Scammers use Bitcoin ATMs because transactions are instant, anonymous, and irreversible — the perfect setup for stealing your cash.
Why this Scam Is Dangerous
This con is one of the most emotionally manipulative and financially devastating scams circulating today.
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It targets fear. By claiming hackers are stealing from you, scammers make you act without thinking.
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It sounds official. The calls often spoof real bank numbers, complete with background noise and scripted “agents.”
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It empties your account instantly. Bitcoin transfers can’t be reversed or recovered — even by your bank.
Once you deposit cash into that Bitcoin machine, your money is gone — and the scammer disappears.
How to Protect Yourself
Scammers rely on urgency and fear to get you to act fast. The best defense is to slow down and verify before you do anything.
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Never trust unsolicited calls about your finances. Banks don’t ask customers to move or “protect” money over the phone.
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Hang up and call your bank directly. Use the number on your card or the official website to confirm if something is wrong.
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Ignore instructions to use Bitcoin ATMs. No legitimate bank, law enforcement agency, or business will ever tell you to send money this way.
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Report the scam. Contact your bank immediately and file a complaint with the FTC at reportfraud.ftc.gov.
Taking a moment to verify can mean the difference between keeping your savings and losing it forever.
Fraud Fighter Pro Tip
If you ever receive a phone call or email claiming that hackers have accessed your bank or credit card accounts and you need to remove the money immediately, it’s a scam.
And if anyone tells you to deposit money into a Bitcoin ATM to “protect it from hackers,” don’t do it. Scammers use Bitcoin ATMs to steal victims’ money and once it’s deposited, it can’t be recovered.
Take Action
Nomorobo blocks the shady texts and robocalls that often accompany scams like that.
Stay ahead of fraudsters and protect your identity with Nomorobo today.
